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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hannah Redamonti

Hannah Redamonti

November 27, 2024

5  out of  5
rating by Hannah Redamonti
"This agency has been the best insurance company I've used, consistent & quick to communicate. John Miller has been helpful & patient with my claim & concerns. Glad I was referred to this office!"
We responded:
"Hannah, thank you so much for your wonderful review! We're glad you had such a positive experience with our agency. It's great that John was helpful and patient throughout your claims process. We're grateful for your business and are so glad you were referred to us! - Bill "
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marc tessitore

November 20, 2024

5  out of  5
rating by marc tessitore
"John Miller at State Farm has been my family insurance agent for at least a decade. He has been a pure gem of a person, professional, caring, intelligent and impeccably responsive. He will have my business and my referrals forever! Marc."
We responded:
"Thank you, Marc, for your wonderful feedback and loyalty over the years! I am glad to hear about your positive experience with John. His professionalism, care, and responsiveness truly reflect the level of service we aim to provide. Thank you for choosing us! - Bill "
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James Moran

November 19, 2024

5  out of  5
rating by James Moran
"Worked with John Miller on some policies for my home and car to bundle things together. He was amazingly friendly and helpful, more than other agents I’ve worked with in the past. He was up front and honest and knows the industry really well. I’d highly recommend John as your agent if you’re in the market for insurance, or if you just want to see what options and rates are out there to compare to."
We responded:
"Thank you, James, for sharing your experience! I am thrilled to hear how helpful and friendly John was while assisting you with your insurance plans. His honesty and industry knowledge are exactly what we strive to provide. We’re here whenever you need assistance—thank you for choosing us! - Bill"
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Eileen Brophy

August 23, 2024

5  out of  5
rating by Eileen Brophy
"Had a policy with Bill for 15+ years. Always felt comfortable and confident with him. He even answered questions over the years that had nothing to do with insurance! The only reason I'm no longer with him is that I moved out of state and you can bet I specifically asked if I had to change. Thanks for everything, Bill."
We responded:
"Hi Eileen, thank you so much for your loyalty and trust over the past 15+ years! I'm glad you felt comfortable and confident with our service. It's been our pleasure to assist you, even beyond insurance matters. While we're sad to see you go, we completely understand. If you ever find yourself back in the area or need anything, please don't hesitate to reach out. Thanks again for being such a valued part of our State Farm family! - Bill"
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H J

June 26, 2024

5  out of  5
rating by H J
"John Miller always comes through, I couldn't ask for a better agent! He's always patient with my needs, and is very knowledgeable to my requests, thank you John. You're a true asset to your company!"
We responded:
"Thank you for your kind feedback! I am delighted to hear that John has consistently provided you with excellent service and met your needs. I agree that John is a key team member to State Farm. If you need any further assistance, please don’t hesitate to reach out! -Bill"
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Jackie Hart

May 11, 2024

5  out of  5
rating by Jackie Hart
"I’m a newer resident to CT and needed to get renters insurance for my apartment. John was super helpful in getting me set up with a new policy. Super communicative and did a great job explaining what I was getting with my policy. Highly recommend for your insurance needs!"
We responded:
"Thank you for sharing your positive experience, Jackie! I am happy to hear that John provided you with excellent service and helped you get set up with renters insurance for your apartment. If you ever need anything in the future or have any questions, please don't hesitate to reach out! -Bill"
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Richard Breglia

September 13, 2023

5  out of  5
rating by Richard Breglia
"Professional, Friendly, Timely. I always receive 5 star service!!! Rates are very competitive too!!!"
We responded:
"Thank you for the five-star review, Richard! I am happy you got the insurance service you deserve from our team. Please reach out if you have any questions. We will be happy to assist you again! - Bill"
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Carmen Martinez

September 2, 2023

5  out of  5
rating by Carmen Martinez
"Bill Schmauch - State Farm Insurance Agent…Their staff is very knowledgeable about the home and business insurance any customer may need. Always educating the customers about their insurance needs and best choice."
We responded:
"Hi Carmen, thank you so much for your kind words and positive feedback! We take pride in our knowledgeable team who are dedicated to helping our customers make informed decisions about their home and business insurance. We greatly appreciate your trust in our agency, and we look forward to continuing to assist you with all your insurance needs. If you ever have any questions or require further assistance, please don't hesitate to reach out. - Bill "
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Andy Romano

February 1, 2023

5  out of  5
rating by Andy Romano
"Knowledgeable and professional office! Highly recommend."
We responded:
"Thank you for your recommendation, Andy! We appreciate it. I'm proud of my team and the work they do every day. Whenever you have questions about your insurance, just let us know! - Bill "
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Kiriantai Cotto

November 4, 2022

5  out of  5
rating by Kiriantai Cotto
"I’m really thankful, They answered all my questions and gave me a discount by bundling all my property in one payment. Very convenient. Save me a lot of money. Thank you Sonia Marte"
We responded:
"Hi Kiriantai, thanks for the 5-star feedback! Combining all your insurance policies under one roof is definitely the way to do it. I'm glad you had a good experience with Sonia. Please call us any time you have questions! - Bill "
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Kyle Coven

November 2, 2022

5  out of  5
rating by Kyle Coven
"I worked with John, one of Bill's account managers, to add new policies to my account and update existing ones. John was very fast and effective. Highly recommend!"
We responded:
"Thank you for the 5-star review, Kyle! I love hearing this, we're all happy to have John on the team. If you have any family or friends that could use a review of their insurance, please pass our info along! - Bill "
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Peter Valentin

October 26, 2022

5  out of  5
rating by Peter Valentin
"I really preciate her help(Sonia Marte) who was very helpful and knoledgeable.."
We responded:
"Hi Peter, thanks for the great feedback about Sonia! We love having her on the team. Please reach out whenever you have insurance questions. We are here for you! - Bill "
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Sugey Gomez

October 26, 2022

5  out of  5
rating by Sugey Gomez
"this is the most trustworthy and efficient insurance service that I have tried for the last 5 years. They have done my home, my car and my business insurance at the most affordable price at the market. The best part, they speak my language and they understand my needs. Sonia Marte is my favorite agent, she could solve any dude or guide us to find the better way to solve it. 😉"
We responded:
"This is awesome to hear, thank you Sugey! We certainly have appreciated your business for the last 5 years for your Car, Home and Business insurance. I'm glad to hear about the great experience that you've had with Sonia. We're here for you any time! - Bill"
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yeniffer lopez

October 26, 2022

5  out of  5
rating by yeniffer lopez
"Great costumer services! sonia marte always help me, she is great and had explained to me the important of insurance. Really recommend this agency"
We responded:
"Hi Yennifer, thank you for the kind words! I'll make sure Sonia hears this too. Our team is here for you any time you need us! - Bill "
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Chris Mendicina

August 3, 2022

5  out of  5
rating by Chris Mendicina
"They are extremely helpful and very knowledgeable!"
We responded:
"Hi Chris, thanks so much for the kind words! Our team takes pride in our insurance knowledge and I’m happy to hear your needs were taken care of. My team and I are always available for help whenever you need us!"
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Oyurika Rosario

July 18, 2022

5  out of  5
rating by Oyurika Rosario
"Sonia knows her stuff! Thank you so much for all your knowledge!"
We responded:
"Hi Oyurika, thank you for the kind words about Sonia! We are very fortunate to have her on our State Farm team! Sonia, myself, and our whole State Farm team are here for you whenever you have questions! - Bill"
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Josh C

June 17, 2022

5  out of  5
rating by Josh C
"Bill really came through for us so I want to put the punchline first. When you have an event, the service your agent provides is what matters most and that's where he shines. Navigating the claims process in the midst of a flood is unnerving, but Bill personally walked us through every step of the way and answered every question we asked (probably multiple times!) He was able to get a remediation team on site within hours which more than likely prevented further significant damage to our home as a result. The follow-up and follow-through has been equally stellar. Bill has checked in consistently to make sure the claims and repair processes are running smoothly. Our claim was processed quickly and fairly, so I will also give credit directly to State Farm here as well. If after this event, I'm only out of pocket for my deductible, I cannot complain. Our house is very quickly being repaired so I feel confident putting up this review at this time. This was our first ever event and claim after 20 years of being a homeowner so I want to again thank Bill for being there and taking what I feared would be a major disruption and expense and turning it more into a minor inconvenience instead."
We responded:
"Thank you so much for this review, Joshua! My goal is to be there for you as quickly as possible and to make the claims process easier. Flooding of any kind and the cleanup & repair are very stressful processes. I'm so glad you experienced the personal support and follow-up we strive for in Homeowners insurance. My team and I are here now and will always be here for you any time. We are just a phone call away! - Bill"
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Deborah Lizak

May 19, 2022

5  out of  5
rating by Deborah Lizak
"We recently had a major claim that we weren't sure would be covered. Bill was there every step of the way in our corner. It's priceless to have that much support during the scariest, worst moments of your life. Can't thank Bill and state farm enough."
We responded:
"Hi Deborah, thank you for the kind words. Claims are never a fun experience and we will always do whatever we can to make that process easier for you. I'm glad we were able to help you through. My team and I are here for you any time! - Bill"
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Denise McLaughlin

February 6, 2022

5  out of  5
rating by Denise McLaughlin
"Switched to state farm from another insurance company and was able to consolidate home, auto and save money. Our State Farm Agent, John Miller, was really great in setting up our policy. He was super helpful informative."
We responded:
"Hi Denise, thanks for sharing your experience working with John and the savings you received on your Home and Auto Insurance. This is what we love to hear! We will be here to support you and we hope to be your insurance office of choice for years to come. John, myself and the rest of our State Farm team are here for assistance whenever you need it! - Bill"
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fran signore

January 28, 2022

5  out of  5
rating by fran signore
"Wonderful agency, everyone is very helpful and knowledgeable."
We responded:
"Hi Fran, thank you so much for your 5-star review! We appreciate your business and loyalty over the years, and please know my team and I are here for you whenever you need us! - Bill"
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Nino Much

May 29, 2021

5  out of  5
rating by Nino Much
"Excellent customer service, and very knowledgeable! John was very helpful."
We responded:
"Hi Nino, thank you for sharing your 5-star review and your experience working with John! We strive every day to provide excellent customer service and marking sure our team is knowledgeable on all things insurance. Call us any time you need help! – Bill"
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Brian Bottini

April 3, 2021

5  out of  5
rating by Brian Bottini
"I've been working with John for several years now. Customer service is great, always quick and easy."
We responded:
"Hi Brian, thank you for leaving a 5-star review for John! Customer service is so important to us, so I’m very glad to hear you had a good experience. Whenever you need us, John, myself and our whole State Farm team are here for you! – Bill"
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Eddie Prchal

March 19, 2021

5  out of  5
rating by Eddie Prchal
"John has been awesome to work with. Extremely responsive and constantly handles our accounts. Highly recommend !"
We responded:
"Thanks for the 5-star feedback, Edward! John is indeed a great part of our State Farm team, and getting back to our customers ASAP on their questions is our top priority. If you have family or friends that would like to review their insurance, you can always pass our info along! – Bill"
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Greg Sobel

March 19, 2021

5  out of  5
rating by Greg Sobel
"Bill & John has gone above and beyond for nearly two years. Since my wife and I discussed insuring our first home, John has responded to every question we've had promptly and professionally. He comes up with consistently creative solutions and has proven time and time again that his prices are competitive. Would highly recommend to friends and family and plan on being a client for a long time to come."
We responded:
"Hi Greg, thank you so much for the 5-star review! Home Insurance for your first house can be a complicated subject, so I’m very glad to hear John helped make it easier. You can always call John, myself or anyone on our team when you need us. You can follow us on our social media channels to stay up-to-date with our office! – Bill"
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Jennifer Sereni

March 15, 2021

5  out of  5
rating by Jennifer Sereni
"We recently switched insurance carriers from Geico to State Farm and noticed a huge difference. State Farm has been much cheaper and easier for us - both for auto/motorcycle and home insurance. The customer service from this team has been amazing Super responsive. Would definitely recommend."
We responded:
"Hi Jennifer, thank you so much for sharing your experience switching to State Farm with us. We always do our best to make the insurance process easier for our customers. I’m glad to hear you’re happy with your Auto Insurance and Motorcycle insurance! Please reach out to my team or I any time you need us, we are here for you! – Bill"